Centralized administration
OppCo handles administrative tasks so that local leaders can focus on programming. Services include human resources, financial management, IT, and data and evaluation.
HUMAN RESOURCES
OppCo’s human resources team delivers full-service HR functions, providing members with the assurance that HR is professionally managed and that staff are well supported.
In today’s tight labor market, HR is more important than ever before. OppCo’s HR team delivers essential organizational services: talent management and recruitment, benefits management, REDI initiatives, and skill-building.
Few CDCs are able to afford appropriate HR staffing. OppCo's members benefit from the services of three full-time dedicated HR professionals with many years of experience. Hiring managers find the support they need to fill positions, complete on-boarding, and to invest in talent development. The SVP of Human Resources handles benefits management, HR compliance, and is instrumental at building employee engagement and culture to support a rewarding employment experience.
FINANCIAL MANAGEMENT
OppCo delivers financial management services of a higher caliber, and more cost effectively, than members could sustain individually.
Led by a CFO and a Controller, the OppCo finance team provides a greater depth of services than most small nonprofits can afford. The team ensures strong internal controls, uniform policies and procedures, standardized reporting, and leadership that delivers deep financial analysis and recommendations on how to grow assets and investments.
The strength of OppCo’s financial management systems were immediately apparent during the early days of COVID-19. Our members had the freedom to dedicate their time and energy to developing local emergency responses, knowing that OppCo would complete financial risk assessments, secure a PPP loan, and adapt procedures to pay bills remotely.
DATA & LEARNING
OppCo fosters learning within and across communities, supporting its members to employ best practices in the community development field. Our database management services are critical to this pursuit.
Funders, both public and private, are clear that the ability to demonstrate impact is necessary for success. OppCo’s Data and Learning team supports and maintains a customized Salesforce database that provides easy access to information necessary to assess progress both within and across OppCo-supported communities. The Board of Directors and staff have the data they need to determine if programs are successful and the factors that influence client achievements are understood.
OppCo’s SVP of Data & Learning works with member organizations’ department managers to assess information needs, and develops tools accordingly. For example, when the pandemic began, the data team built a system enabling hotline callers to use their phones to upload pictures of documents to a secure platform. Hotline staff used these documents to determine callers’ eligibility for relief programs and to help them apply to receive them. Since those early days of the pandemic, OppCo’s members have leveraged more than $20M in rental assistance, cash assistance, and food benefits for members of our communities, with all activity tracked by the OppCo database.
INTERNET TECHNOLOGY SERVICES
OppCo handles all day-to-day IT needs for its members so that staff can work smart in hybrid work environments.
Today’s workplace requires sophisticated IT tools and systems so that staff can work productively. OppCo’s IT team blends in-house staff and a third-party contractor to keep computer equipment functioning seamlessly, safely, and cost efficiently.